Thank you for purchasing a deal voucher to Pilates Sense!
We look forward to meeting you! Your voucher is valid towards any of our Mat Classes. Please read below for more information on policies and procedures concerning your voucher.
Instructions for Voucher Redemption:
If you are you new to Pilates Sense and do not have an account with us, please follow these steps:
Step 1: Create an account on our online systems Pilates Sense Wellness Living Registration page. Doing so will also save you time during your first visit with us. Do not pay for classes during the registration process unless you specifically want other services outside of the voucher package.
Step 2: Send an email to [email protected] with you name, the package you purchased and your voucher number. We will then add the appropriate credit to your account. NOTE: Credits will be added within 48 hours of your email. You will receive an email from us which will confirm that your credits have been added and that you are ready to register for your desired classes.
If it has been more than 48 hours since you completed the redemption process and you have not received notification that your classes are added, please contact Heather at 312-804-9770 to ensure we received your request.
Step 3: Once credits are added, you can log into your Pilates Sense Wellness Living Account to make your class reservations. To view the current class schedules, please visit the Group Classes page.
Step 1: Create an account on our online systems Pilates Sense Wellness Living Registration page. Doing so will also save you time during your first visit with us. Do not pay for classes during the registration process unless you specifically want other services outside of the voucher package.
Step 2: Send an email to [email protected] with you name, the package you purchased and your voucher number. We will then add the appropriate credit to your account. NOTE: Credits will be added within 48 hours of your email. You will receive an email from us which will confirm that your credits have been added and that you are ready to register for your desired classes.
If it has been more than 48 hours since you completed the redemption process and you have not received notification that your classes are added, please contact Heather at 312-804-9770 to ensure we received your request.
Step 3: Once credits are added, you can log into your Pilates Sense Wellness Living Account to make your class reservations. To view the current class schedules, please visit the Group Classes page.
Policies with Vouchers:
- We cannot waive late cancels using your voucher deal under any circumstances. If you need to cancel, we require at least 12 hours notice.
- Please note that space is subject to availability and that online registration for classes is required prior to attending. We cannot accommodate anyone that has not pre-registered for a class.
- You must be at least 18 years old. Deal vouchers are for new clients only or clients that have not been to the studio within 6 months.
- We cannot guarantee that we will be able to accommodate large groups for. If you are purchasing a voucher with a group of friends, each person in the party will be required to register themselves in the same class on our scheduling site if room allows.
- Additional questions about our studio can be found here.